We have outlined some frequently asked questions and answers, regarding our services at the Practice for your information. Please feel free to contact our friendly reception staff if you have any other questions.
Q. When should I arrive for my appointment?
A. If this is your first visit to the Practice, please arrive at least 15 minutes early , to allow us to register you. If you are attending for a follow up visit, please arrive on time.
Q. Will you call and confirm my appointment?
A. Yes. We call all our expected patients the day prior to their visit to confirm their appointments.
Q. When do I need a referral letter?
A. You will need a referral letter from your GP or referring specialist for your first visit to our Practice, in order to obtain your medicare rebate. This letter will be valid for 3 to 12 months or indefinitely, depending on who referred you to our practice. After your first visit, our receptionists will remind you if you need an updated referral letter.
Q. Do I have to return to the rooms to see the Specialist to get results back?
A. Yes. An important part of your medical treatment involves clinical review visits, during which your specialist will have the opportunity to discuss your test results with you and answer any questions you may have, as well as any continuing care you may need.
Q. I need transport to get to my appointment- can you help?
A. Yes. As a courtesy, we are glad to help you with return transport to the Practice by booking your taxi (at your cost) or DVA transport, prior to your appointment, at your request.
Q. How much does it cost to see a cardiologist in the rooms for a consultation, or cardiac testing?
A. Sunshine Coast Cardiology is not a bulk billing practice. You will be fully informed of fees by our reception staff, when you book a consultation. Out of pocket expenses apply for procedures and consultations in the rooms. The fee for consultations and testing varies depending on the service provided. You will be able to claim a refund for most of your consultation fee from medicare. Our reception staff will be glad to fully inform you of the cost of services prior to your visit, if you have a valid referral. All accounts with the Practice are settled on the day of the consultation.
Q. How do I pay for my consultation or test? ?
A. We accept cash, cheques or credit cards.
Q. How much will a hospital procedure cost?
A. Dr Kypraios is a ‘no gap’ provider for hospital treatment and procedures, for example, angiograms and stents.. Your health fund will cover the costs of your private hospital stay unless they have exclusions. You are responsible for checking with your health fund to confirm the terms, conditions and level of cover, of your policy.
Q. What are the costs if I hold a DVA gold card?
DVA Veterans who are covered for cardiac conditions are not charged out of pocket for any service provided by Dr Kypraios.